Effective behavioural skills £29.50

How you behave in the workplace will get you noticed – so make sure it’s for all the right reasons! You’ll learn about appropriate behaviour in the workplace, explore the importance of effective behaviour and find out how to support equality at work.

If you want to get on at work it's important to behave appropriately and to be aware of how your behaviour affects other people in the organisation.

How Effective behavioural skills gets results
You’ll find out all about the sorts of behaviours that will help you to get on at work and how your behaviour affects others around you. Developing self-awareness about your behaviour will help you to improve your relationships with customers and colleagues.

When you complete your course you can download a Workskills 21 Certificate of Completion – a great addition to your qualifications and your CV!

The three study sessions are:

	Session 1: Working 9 to 5? Session 2: Dress and behaviour Session 3: Equal opportunities

	What do learners say? “Very good, informative and well worth doing.”

How can this course impact on key business results?
Staff with good behavioural skills are able to build better relationships with customers and colleagues, aiding productivity and efficiency.

Sneak preview
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£29.50