Understanding others £29.50

Empathy is described as the ability to be aware of and understand the feelings and needs of others.

How Understanding others gets results
This course will help you to take a measure of your ability to show an interest in others, to listen to them and to ‘feel their feelings’. You will find out how to tune in to non-verbal cues and ‘read’ people better.

The five study sessions will introduce you to the key concepts of empathy. You can assess your current level of empathy and tap into a range of practical techniques to help you develop your skills.

When you complete your course you can download a Workskills 21 Certificate of Completion – a great addition to your qualifications and your CV!

The five study sessions are:

	Session 1: Understanding feelings Session 2: How well do I understand the feelings of others? Session 3: Silent movies Session 4: Analysing feelings Session 5: Taking action

	What do learners say? “I found myself! In taking this course I found new skills and through working hard and getting stuck in, I found a new job. I can’t wait to use these valuable skills in my new job.”

How can this course impact on key business issues?
Actively listening to and communicating with colleagues can encourage better working relationships and real teamwork leading to better business results.

Sneak preview
Click here to view a screenshot and get a feel for this course.

£29.50