Frequently asked questions

Courses

Do workskills 21 courses lead to a qualification?
Workskills21 courses offer tasters for and progression on to a range of accredited qualifications.  When you complete your course, you can download a Workskills21 Certificate of Completion.  This is not an accredited qualification, but you can add it to your CV to demonstrate the knowledge you have obtained.

Can I study on more than one course at a time?
Yes, you can choose to study on as many courses as you want. We do recommend however that if you are going to do this that you use the same email address and password when you register on each course. This will make it easier for you when using the system online.

When will my course start?
Once you have registered your details, and your credit card payment has been cleared by Worldpay, you will receive an email message acknowledging your registration and informing you of your online username and password. You can then logon and begin studying whenever you like.

How do I apply?
Go to our online form to register today.

Costs

How much does it cost?
The prices of our courses vary according to the nature of a course and its duration. The actual price of a course is given on its associated information sheet, along with additional (optional) fees for direct tutor support.

Technology

I have changed my email address. What do I need to do?
If you change your email address, you must inform us by emailing support@workskills21.com so that the system can be updated. If your current email address is not recorded on our system, we will not be able to send important email notifications to you.

What software do I need access to in order to study these courses?
Basic requirements are:

• An Internet enabled PC
• Email software and an active email account
• Microsoft Word or similar word processing package.

You may also need to access software such as Microsoft Access, Excel or Publisher depending on which course you choose to study. Take a look at the information sheet associated with the specific course you are interested in to find out more.

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