Learner Terms and Conditions

Important Notice

Please read these terms and conditions carefully. They apply to you if you register to use our Workskills 21 e-learning platform and Workskills 21 courses. By registering you agree to the terms and conditions set out below.

Part A

General information about us

How to conclude a contract with us

These are the steps you need to take to conclude a contract with us:

(1) Read our Terms and Conditions

It is your responsibility to read our legal terms carefully and to raise any problems with us before you Register to use a Course. They include these Terms and Conditions and any other specific terms or legal notices appearing on our Website or the E-Learning Platform including our Terms of Use and Privacy Policy. Please also check our system requirements to ensure that your computer software and hardware is compatible with the E-Learning Platform and Course.

(2) Complete our Course Registration Form

To Register to use a Course please complete our online Course Registration Form. We will require certain information from you to complete your registration (including your name, contact details and the Course you wish to study). All information you submit to us must be adequate, relevant, accurate and up to date. You will be asked to confirm that you have read and agree to these Terms and Conditions. When you have completed the Course Registration Form you should click on ‘Submit’.

(3) Pay Online

When you have submitted your registration form you will be transferred to a secure area and asked to input your payment details. You can pay online by credit or debit card. You may receive acknowledgement from our payment provider advising whether your debit or credit card payment has been authorised. This relates to your payment only and is not confirmation that you have been Enrolled.

(4) Wait for confirmation of your Enrolment

Once you have submitted your registration and your payment has been authorised, we will send you formal confirmation of your Enrolment together with your username and password details. You may not assume that you have been Enrolled on a Course until you receive formal confirmation from us. Only if and when you receive confirmation of your Enrolment will we have made a binding legal contract with you. We reserve the right to refuse to Enrol you on a Course if in our sole discretion we consider it appropriate to do so. If this happens we will let you know as soon as we can and refund any payment already made by you.

(5) Access the Course

Following receipt of confirmation of your Enrolment you may use your username and password to access and use the E-Learning Platform and Course in accordance with the Terms and Conditions set out in Part B.

Our Contract

We can only conclude a Contract with you in English and not in any other language. The Contract between us will consist of (1) these Terms and Conditions, (2) your Registration and (3) our confirmation of your Enrolment. Any legal notices or terms appearing on our Website or the E-Learning Platform will also form part of the Contract between us. We will not file the concluded Contract between us and you should therefore print out and retain each element of the Contract.

Part B

1.     Definitions

In these Terms and Conditions (Parts A and B) the following words shall have the following meanings:

Contract means the contract between us to enable you to access the E-Learning Platform and Course as set out in Part A (Our Contract).

Course means the Workskills 21 course on which you have been Enrolled. A list of all Workskills 21 courses is available on the Website and we may add to and remove courses from this list from time to time.

E-Learning Platform means the password secured areas of the Website which are available to registered users only.

Enrolment means your enrolment on the Course as set out in Part A and the terms “Enrol” and “Enrolled” shall be construed accordingly.

Price means the price to be paid by you in respect of the Course as set out on the Website.

Registration means your contractual offer to Enrol on the Course and the terms “Register” and “Registered” shall be construed accordingly.

Terms and Conditions means these standard terms and conditions (Parts A and B).

Website means our Workskills 21 website currently at www.workskills21.com.

2.     Licence

2.1. On Enrolment, we grant you a non-exclusive, non-transferable licence to use the E-Learning Platform and the Course, subject to these Terms and Conditions.

2.2. You are permitted to access and use the E-Learning Platform and Course materials for the purpose of your own private study towards successful completion of the Course. You may make a single hard copy of the Course materials for this purpose provided that you do not permit any other person to use it.

2.3. All other use or copying of the E-Learning Platform or Course other than as expressly permitted under the terms of this Contract or permitted by law, is prohibited.

3.     Term

3.1. This Contract shall commence on your Enrolment and (unless cancelled earlier under clause 4 or 5) shall automatically expire:

3.1.1. 90 days after you have successfully completed the Course; or

3.1.2. 9 months after your Enrolment, if you have not successfully completed the course within that time.

4.     Your right to Cancel this Contract

4.1. You may cancel your Contract with us at any time up to the end of the seventh working day after the date of your Enrolment, provided that you have not accessed or used the Course.

4.2. You do not need to give us any reason for cancelling your Contract nor will you have to pay any penalty.

4.3. To cancel your contract you must notify us in writing by post, fax, email or hand delivered notice.

4.4. Once you have notified us that you are cancelling your Contract, any sum debited to us from your credit or debit card will be re-credited to your account as soon as possible and in any event within 30 days of receiving your notice of cancellation.

5.     Our Right to Cancel this Contract

5.1. We shall be entitled to cancel this Contract immediately if:

5.1.1. you have failed to pay the Price due under this Contract by the due date; or

5.1.2. you breach any term set out in these Terms and Conditions; or

5.1.3. you breach the terms of any legal terms or notices displayed on the Website, E-Learning Platform or the Course.

5.2. If we cancel this Contract we will notify you in writing.

6.     Effect of Cancellation of Expiry of this Contract

On cancellation or expiry of this Contract all rights and licences to use the E-Learning Platform and Course granted to you under this Contract shall automatically cease and you will no longer be able to access the E-Learning Platform or Course.

7.     Price and Payment

7.1. You agree to pay the Price for the Course prior to Enrolment. Payment can be made online by credit or debit card.

7.2. The Price payable for the Course shall be as set out on our Website. All prices are inclusive of VAT unless otherwise stated.

8.     Passwords

8.1. You must not tell any other person your username and password or permit any other person to use your username and password to access the Course or the E-Learning Platform or access the Course or the E-learning Platform on any other person’s behalf.

8.2. You are responsible for maintaining the security of your username and password. You must not leave your computer unattended whilst logged on to the E-Learning Platform or using the Course or Course materials.

8.3. You will be held responsible for any unauthorised use which is made of the E-learning Platform or the Course under your username or password.

8.4. If you believe that another person has discovered your username and password or that any unauthorised use has been made of your username and password you must notify us immediately.

8.5. We reserve the right to suspend the use of your username and password without notice if we believe that an unauthorised person may have access to them.

9.     Intellectual Property

You acknowledge that all copyright and other intellectual property rights in the Website, E-Learning Platform and the Course are and shall remain our property or the property of our licensors and that you shall not by virtue of these this Contract obtain or claim any right, title or interest in or to such copyright or intellectual property rights except the limited rights of use granted under clause 2. All rights not expressly granted under this Contract are reserved.

10.   Complaints

10.1. We are committed to providing the highest quality standards in delivering the Services to our users. We aim to provide efficient and effective service and take a serious view of any problems that do arise. We aim to ensure that any complaints our users identify are dealt with quickly. If you have any cause for complaint with regard to E-learning Platform or the Course please email: admin@workskills21.com.

10.2. If you have a legitimate complaint we will at our option:

10.2.1. remedy any problem or defect in the Course or E-learning Platform; or

10.2.2. provide you with a suitable alternative to the E-learning Platform or Course; or

10.2.3. Refund to you the Price you paid for the Course in whatever way we choose.

10.3. The remedies listed in clause 10.2 set out our entire responsibility and liability to you under this Contract or in connection with the provision of the E-Learning Platform and Course and to the extent the law permits us to do so we exclude all other liabilities and responsibilities that we may have to you.

10.4. Nothing in this Contract shall limit or exclude any statutory rights you have as a consumer or other statutory rights that may not be excluded by law, nor in any way limit or exclude our liability to you for death or personal injury resulting from our negligence or for fraudulent misrepresentation

11.   General

11.1. We reserve the right to amend these Terms and Conditions from time to time. We recommend that you read these Terms and Conditions each time you Register to use a Course.

11.2. We shall not be responsible for any breach of our obligations under this Contract resulting from cause beyond our reasonable control including but not limited to changes in Government policy, fires, strikes, terrorist attack, a denial of service attack on the Website or E-Learning Platform, insurrection or riots, embargoes, shortages or regulations of any civil or military authority.

11.3. These Terms and Conditions and any other documents expressly incorporated into our Contract by reference herein constitute the entire agreement and understanding between us and supersede any previous agreement or understanding between us relating to the subject matter of this Contract.

11.4. You agree that in entering into this Contract you do not rely on any statement or representation, warranty or understanding (whether negligently or innocently made) of any person other than as expressly set out in this Contract.

11.5. If any term set out in these Terms and Conditions is held to be invalid or unenforceable in whole or in part the validity of the other terms set out in these Terms and Conditions and the remainder of the term in question shall not be affected.

11.6. This Contract is personal to you and you may not assign your rights and obligations under this Contract without our prior written consent. We shall be free to assign our rights and obligations set out in this Contract.

11.7. No variation to this Contract shall be binding unless and until it is expressed in writing and signed by both parties.

11.8. A person who is not a party to this Contract has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of this letter but this does not affect any right or remedy of a third party which exists or is available apart from that Act.

11.9. This Contract shall be governed by the laws of England and the parties submit to the non-exclusive jurisdiction of the English courts.